Sarah-Louise Poole — Senior UX Professional from Washington D.C., United States Experienced UX Professional that turns employee and user insights into efficient and cost saving systems, policies, and products. Selected Case Studies Secure Doesn’t Have to Mean Inaccessible Consumer Attitudes on Multi-Factor Authentication (MFA) a UX Research Case Study Information vs Cognitive Overload Designing an impactful survey that does not tax employees a UX Research Case Study How will the company handle this change? Exploring Employee Attitude to a chat auto-deletion policy a UX Research Case Study Linkedin Email: slpoole027@gmail.com © 2025 All Rights Reserved.